When the button of your Dyson vacuum cleaner is defective, you need to replace it as soon as possible. A broken button can stick or even make your Dyson unusable. Replacing a Dyson button requires some attention, but you don't need any technical knowledge and can do it yourself.
At least until recently. Because, Vacuumtester.com recently discovered that it is unfortunately no longer possible to replace the button of new Dyson vacuum cleaners.
Dyson circuit board now has a thick layer of glue
We previously published a guide to replacing a Dyson Trigger. After dismantling the dust container, filter and housing, it is necessary to dismantle the printed circuit board. However, when making a video for our YouTube channel, we realized that this is no longer possible.
Vacuumtester.com has discovered that a layer of glue has been applied to the circuit board of new Dyson stick vacuums. As a result, you cannot disassemble the printed circuit board and you are therefore unable to replace the button yourself. Watch the video below.
Dyson: “The glue prevents you from replacing the button yourself”
We spoke to an employee and asked whether it is normal for the printed circuit board to have an adhesive layer: “Yes, I can assure you that it is normal“, the employee reports. And the glue indeed appears to have been applied to prevent you from replacing the button yourself: “The glue prevents you from replacing the button yourself“, according to the employee.
“Yes, I can assure you it's a normal thing. The glue prevents you from replacing the button yourself”Dyson employee
Buying a new housing is the only solution
But what if you have such a new Dyson vacuum cleaner and your button is broken? Unfortunately, there is no other option than to buy a completely new housing. It is strongly recommended to check whether you are still entitled to warranty. Once you've registered your Dyson (always do this when you buy a new Dyson) you can easily look it up.
When you are looking for a new housing for your Dyson vacuum cleaner, it is very important to know which Dyson you have. In the in-depth article “Which Dyson do I have?” I explain step by step how to find out.
If it is a “hot glue” from a “hot glue gun” than there is no problem..
So is it a “hot glue” or not?
I can’t say for sure if it’s Hot Glue from a glue gun. I will investigate this further. However, this does not alter the fact that Dyson emphasizes that this is to discourage replacing parts yourself. In addition, not everyone is waiting for the Hot Glue to melt or to cut away glue to replace a button. For now: very good question, I will investigate this!