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Browsing All Comments By: info@smart-brothers.com
  1. Anker Innovations is the parent company of Eufy. In Japan, this Mach V1 Ultra was released under Anker. Perhaps it will be announced as Eufy Mach V1 Ultra in other parts of the world.

  2. I can’t say for sure if it’s Hot Glue from a glue gun. I will investigate this further. However, this does not alter the fact that Dyson emphasizes that this is to discourage replacing parts yourself. In addition, not everyone is waiting for the Hot Glue to melt or to cut away glue to replace a button. For now: very good question, I will investigate this!

  3. I do see something going wrong. I will ask the developer if he has a replacement link and update my article!

  4. Robbert Tigchelaar December 8, 2022 at 9:47 pm

    Hi Nancy, thank you for your message. It is most likely a Dyson DC28C MultiFloor, a canister vacuum cleaner. It’s the only model that ends in ’28C’ as far as I know!

  5. Robbert Tigchelaar December 8, 2022 at 9:45 pm

    You could see if there is a serial number behind the dust container?

  6. That’s a very interesting addition to my reviews Jason. Given your name, can I assume you’re a Pool expert? 😉

  7. Thank you for taking the time to leave a comment. Very interesting to hear your reasons. I wish you a lot of fun with your Miele stick vacuum cleaner. Will you let us know how he likes it after a while? 🙂

  8. Sounds strange! The LCD screen should come on (and stay on) when you vacuum with a Dyson V15. It seems there is a defect. Is your DYson still within the Dyson warranty period?

  9. Very good question Richard. I will definitely dive into this and provide an addition to my article.

  10. Robbert Tigchelaar December 8, 2022 at 9:38 pm

    Hi Vlad, do you see an model number above the word Dyson?

  11. I’m sorry to hear that! Can I ask if the new brush is from Dyson itself or a third party accessory?

  12. Can I ask if you see a blue light when you put it on the charger?

  13. Robbert Tigchelaar November 24, 2022 at 9:28 am

    Hi Chris,

    It seems to be a Dyson V8. At Dyson’s website at the ‘V8 Battery Type E’ product page the serial number is mentioned in the example. See the heading ‘Compatible Machines’ on this page; https://www.dyson.co.uk/support/journey/tools/969106-01

  14. Great feedback Bruce.
    I will check my article and update it where necessary!

  15. Great to hear Ann, thanks for your feedback!

  16. Robbert Tigchelaar November 8, 2022 at 11:00 am

    Hi Allison,

    I’d be happy to help you. Or you can publish the exact codes below or you can email me at info (@) vacuumtester.com.

  17. That sounds weird. When you charge the Dyson, the blue light should continue to flash until it is fully charged. You can take a good look at the cable to check whether it is damaged. After three years, the battery should still work properly (under normal conditions).

  18. Hi Gabriele, I don’t know exactly what you mean. A blue light is often an indication that your battery needs to be charged or that there is a blockage in the air ducts somewhere in the vacuum cleaner. The Dyson will also stutter.

  19. Robbert Tigchelaar October 30, 2022 at 10:06 am

    Hi Petra,

    I dare not say with certainty (to my knowledge that is also irrelevant for a new V10 battery). You could send me a picture of the entire sticker of the battery, then I can search with you.

    Greetings,

    Robbert

  20. Thanks for your comment John!

  21. Hi Judy,

    I’m sorry to hear that. The fans in the vacuum cleaner may have been broken by the shoelace (they may have jammed when the shoelace was vacuumed). I recommend that you first check the vacuum cleaner for any bits of lace (perhaps the ends?) to make sure it’s not causing the noise. If you’ve checked everything and the noise is still there, I recommend that you have it checked by a repair person.

  22. Robbert Tigchelaar October 27, 2022 at 12:05 pm

    Hi Karen,

    Thank you for your message! Could you take a look at the battery? Above the word Dyson is probably the model number? If not, could you email a photo of the battery sticker, so I can take a look with you

  23. I would like to help you, but can you tell me which model your question is about?

  24. Thank you for your valuable response. I will definitely include this in my (next) comparisons and reviews. I’ll keep you informed!

  25. Robbert Tigchelaar October 21, 2022 at 8:40 am

    Thanks for your comment! Could you take another look at the sticker and check which code is above the word DYson? Often two numbers followed by letters. This is the model number!

  26. Hi Paul,

    Thank you for your response. First of all, I do not only measure the suction power in Kilopascals with a vacuum tester, but I also measure the AirFlow (in meters per second). There is a big difference between suction power and airflow, so I am indeed testing both.

    Apart from that, it’s good to realize that the number of watts (what you claim) says nothing about the actual suction power. There are many studies that show that the number of watts has no influence on the actual suction power. The number of watts has decreased in recent times (in the Netherlands there is even a maximum of 900 watts) while the suction power has improved considerably.

  27. Hi Clare,

    From now on you can find it here at Etsy.com! I will update the article with a link.

  28. Hi Doris,

    Thank you for sharing your experience with the Dyson V15. Strange that the battery is already worn out; with normal use it should last at least 2-3 years. Since it is already worn out after 8 months with you, you might want to take a look at your warranty conditions?

  29. Hmm, that sounds really strange Kyle.
    Have you tried removing the battery and clicking it back into the vacuum cleaner? It seems like there is something wrong with the connection. Small question: before this problem did you have the feeling that the battery was empty faster?

  30. Hello there!

    Nice of you to ask! A good question too.

    In my opinion, the Henry Quick can’t really be compared to any other stick vacuum in terms of price, because it comes with a dust bag. This makes it unique and for people with a dust allergy this is worth a slightly higher price. In my review (read it here: https://www.vacuumtester.com/henry-quick-review/ )I have come to the conclusion that there is a very good price / quality ratio.

    I hope I gave you more clarity about my opinion with this?

  31. That does indeed sound as if the power is no longer properly passed on to the motorized floor brush(s). I recommend that you check the warranty with Dyson before starting any repairs yourself.

  32. Good to hear you solved the problem!

  33. 🙁 Have you checked your warranty?

  34. Hi Nik,

    It sounds like the motor blade blades are hitting something. Just to be sure: have you checked the entire vacuum cleaner for air blockages?

  35. Hi Megan, See my photo in the article. At the top right of the word Dyson you can discover the model number (in many cases).

  36. Hi Giselle,

    Thanks for your comment. It is exactly your question that prompted me to publish this article. To be short in my answer: the difference is in the included accessories. A Dyson V15 is a Dyson V15. The word Absolute or Absolute Plus only indicates which accessories you get.

    I hope it’s a bit clearer now!

  37. Hi Anne, Did you put the filter in the right way? When you put the filter upside down in the Dyson, it may not be closed properly, so the Dyson indicates that the filter needs to be replaced. The back of the vacuum cleaner must also be screwed on properly.

  38. Have you checked the cable yet Paul?

  39. And, and, and? Is you Bissell still alive?

  40. Good luck!

  41. Great, let me know if it worked and if it smells better now!

  42. Thanks you so much for you reply Ann. I have reversed the weights in the table so that they are now correct. Thanks again!

  43. Hi Joyce,

    Could you take a look at the word Dyson on the sticker at the top right? The model number can often be found there (often two letters and numbers) based on that I can help you further!

  44. Hi Sharon,

    Thanks for your comment.
    Ask your; Have you ever cleaned the vacuum cleaner parts? A complete manual can be found here: https://www.vacuumtester.com/how-to-clean-a-dyson-vacuum/

    Good luck!

  45. Hi Haroon,

    Very sharp response! With a kPa of 14, the Samsung Besproke Jet cannot be missed in this list. I will update it shortly!

  46. Hi Sean,

    Thank you for your nice comment. I read it with great pleasure (and recognition). Nice that we both share the love for vacuum cleaners.

    To answer your question: I come from the Netherlands myself, where a canister vacuum cleaner is the most popular type of vacuum cleaner (unlike America where you love Upright vacuum cleaners).

    I myself am a fan of the Philips FC9745/09 PowerPro Expert, a bagless vacuum cleaner and all-rounder. It has a very good suction power and it is very pleasant to use.

    However, it is poorly available in America, but every now and then it is on Amazon.

  47. Sad to hear Denise. Hopefully replacing the filter helped!

  48. In addition to checking for blockages in the air ducts, you could also check the connection of the various parts.

  49. Annoying to hear Win. Does the blockage also keep coming back after you remove the suction nozzle from the vacuum cleaner?

  50. Hi Amanda,
    It’s annoying that the blockage keeps coming back. Did you also see my video where I check all the air ducts? You could also check if all the parts fit together properly.

  51. Hi Sarah,

    In case you haven’t received it yet: the Henry Quick is now for sale at various retailers. View the Henry Quick here: https://www.vacuumtester.com/go/henry-quick-amazon.

  52. Reply
    Robbert Tigchelaar August 5, 2022 at 9:57 am

    Hi Sara,

    Thanks for your message. I’ve been in contact with Numatic (Henry’s parent company) several times, but they can’t tell me yet when the Henry Stick Vacuum will appear either. If this becomes known, I will write a message about it.

    Greets,
    Robbert

  53. Hi Carol,
    More information is available! The Henry Quick is on sale now for about $439. Curious about the test results? I have extensively tested the Henry Quick: https://www.vacuumtester.com/henry-quick-review/.

  54. Hi Chris, that doesn’t sound very long indeed. I am sorry to read that you have had these experiences with Dyson. May I ask if you clean the vacuum cleaner regularly and if you often use the vacuum cleaner in turbo mode?

  55. Hi Miroslav,

    Thanks for your comment. I strongly recommend that you buy a battery from Dyson itself (and not aftermarket brands). These have a longer lifespan and are better for the vacuum cleaner.

  56. Hi Rosemary,

    There are several retailers that offer Dyson batteries. Think Amazon and Walmart. However, you can also buy batteries from Dyson itself. I strongly recommend that you buy a battery from the Dyson brand: they last longer and it is better for the life of your vacuum cleaner.

    Here you can view them: https://www.vacuumtester.com/go/dyson-accu-amazon

  57. It is advisable to check the charging cable carefully (is it possibly damaged)? If there’s nothing wrong with that, it sounds like your battery needs to be replaced.

  58. Hi Denise, what exactly do you mean? Is the LCD screen not lit?

  59. Hi Rufus,
    Thank you for your message. It sounds like your battery needs to be replaced. May I ask how long you’ve been using the vacuum cleaner?

  60. Hi Ned,

    Hmmm that sounds very strange. It does indeed sound like the battery has lost its power. May I ask how often you clean the vacuum cleaner? And do you often use it in turbo mode?

  61. Hi Hannah,
    Have you also checked the charging cable? A V15 will show it on display when it is successfully charged.

  62. Robbert Tigchelaar October 13, 2022 at 12:04 pm

    Hi Rick,

    Many thanks for your comment and feedback. I am sorry to read that you talk about wasted time. In response to your message, I have updated my article and clarified it with a new photo. In this I explain the difference between the model number and serial number. So thank you for your response.

    About my English: It’s true that English is not my native language, but I’m doing everything I can to improve it.

  63. Robbert Tigchelaar October 13, 2022 at 11:59 am

    Hi Patrick, thank you for your nice words and nice to hear that my article helped you further!

  64. Robbert Tigchelaar October 13, 2022 at 11:59 am

    Hi Jaqcueline,
    wow! You must have maintained your Dyson well if it has lasted 10 years. Doing well!
    Can you take a look for me at the top right of the word Dyson on the sticker? There you will find (if all is well) the exact model number.

  65. Robbert Tigchelaar October 13, 2022 at 11:58 am

    Hi Brian,
    Thanks for your comment. The Dyson DC59 is the model! There is no reference to another name (as it can be with the V15, for example). You can double check by checking the word Dyson at the top right to see if DC59 is also there.

  66. Robbert Tigchelaar October 13, 2022 at 11:56 am

    Hi Caroline, see my previous comment!

  67. Robbert Tigchelaar October 13, 2022 at 11:56 am

    Hi Caroline, thanks for your message. Probably UP20 and UP24 as these are both Dyson Ball 2 models.

  68. Robbert Tigchelaar October 13, 2022 at 11:55 am

    Hi Pamela, the Dyson DC25 is the model (an upright vacuum cleaner). I don’t really understand what you want to know exactly.

  69. Robbert Tigchelaar October 13, 2022 at 11:53 am

    Hi Joey,
    I understand that there is a lot of confusion about model numbers vs serial numbers. To find out which Dyson you have, it is best to look at the model number. This is the word Dyson at the top right. See the photo in my article!

  70. Robbert Tigchelaar October 13, 2022 at 11:52 am

    Hi John, see the new photo in my article to see where the model number is (instead of the serial number).

  71. Robbert Tigchelaar October 13, 2022 at 11:52 am

    Hi Diane, thanks for your comment. At the top right of the word Dyson you can discover the model number (often two letters and one or two numbers).

  72. Robbert Tigchelaar October 13, 2022 at 11:51 am

    Hi Paul,

    Can you see what code it says at Dyson? The above is indeed the serial number, but to know the model you need the model number. See the image at the top of my article where you can find it.

  73. Robbert Tigchelaar October 13, 2022 at 11:50 am

    Hi Carl,
    Could you take a look at the Dyson model number on the top right of the sticker?

  74. Hi Lisa, that’s very strange. The battery of a V15 should last for years. Can you check if the charging cable might be damaged? Does the Dyson indicate on the LCD when it is charging?
    If there is nothing wrong with that, I advise you to check the warranty and contact Dyson.

  75. Hi Ron, thanks for your response. Ask your; does the Dyson also stutter when you take the suction nozzle off?

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